Terms & Conditions

Thanks for choosing Mikano Furniture. Here's what to know about picking up, ordering, and receiving your furniture.

Picking Up Your Order

Our warehouse is located at 3489 S Delsea Dr, Vineland, NJ 08360, and pickup hours are Monday through Saturday, 12pm to 5pm.

Please call the store at least 24 hours before you plan to pick up, so we can have your order ready.
Bring your sales receipt with you for pickup.
Pickups are served first come, first served, so wait times may vary depending on how busy we are.
Make sure your vehicle can accommodate the size of your furniture, and bring along any ties, straps, or rope you'll need. We're not able to provide these on site.
Our team is happy to help load your merchandise when we can, but we reserve the right to decline assistance if it could risk injury or damage.
We're not able to take responsibility for damage to your merchandise or vehicle during loading or transport, so it's worth taking a moment to secure everything properly.
Before you head out, please give your furniture a quick look over for any visible defects. Signing your receipt confirms you received it in good condition.
Special Orders

Some items ship from overseas in import containers, so exact arrival dates can shift. Please allow 14 to 21 business days for backordered merchandise, and note that all special order items are final sale.

Delivery Guidelines
Delivery fees apply each time a truck delivers or picks up merchandise, and are non-refundable.
Someone needs to be home during your scheduled delivery window. If we arrive and no one's home within 10 minutes, we'll need to reschedule, and a redelivery fee will apply.
Want us to call ahead? Just ask, and we'll reach out 30 minutes before our truck arrives at an alternate number of your choice.
Before delivery day, take a moment to measure your doorways and clear a path from your entryway to the room where your new furniture is going, it makes everything go smoother.
Please make sure your home is delivery-ready before scheduling, closings, construction, and remodeling should be complete, and your driveway clear and passable.
Due to liability, our delivery team isn't able to hoist furniture, hang mirrors or pictures, make electrical connections, or move your existing furniture or electronics.
We don't assemble ready-to-assemble (RTA) merchandise.
Someone 18 or older needs to be present to receive delivery.
If your merchandise or property is damaged during delivery, please let us know within 24 hours so we can make it right.
Standard Delivery

Deliveries run daily between 7am and 7pm. While we can't offer specific appointment times, we'll assign a 3-hour delivery window the day before, based on your location. Keep in mind that traffic, weather, and local conditions can occasionally affect timing. If you need to reschedule, just give us at least 24 hours notice, otherwise a $25 handling fee applies.

Same-Day Delivery

Need it today? Same-day delivery is available Tuesday through Saturday, 8am to 7pm, in select areas near Vineland, based on staffing. It's available for mattresses and upholstery items only, pieces that require assembly aren't eligible. Orders must be placed by 12pm to qualify, and while we can't give you an exact time, we'll call 30 minutes before our truck arrives. Please plan to be available throughout the delivery window.